What should I do if my discount code isn’t working?

1. Check for Errors

Ensure the code was entered correctly. Typos or extra spaces can prevent the code from working.

2. Expired or Already Used

Discount codes often have an expiration date or a limited number of uses. If you’ve used the code before, or if it has passed its validity period, it will no longer be accepted. For example, a code valid only for one week may not work after a month.

3. Code Not Applicable to Your Order

Some discount codes are only valid for specific products, categories, or order amounts. If your order doesn’t meet the requirements of the code, it won’t be applied. For instance, a code may only be valid for a specific brand, and won’t work for items from another brand.

4. System Error

In rare cases, technical issues may prevent the discount code from being applied. This could be due to server issues or software bugs. If you encounter this, please contact our support team at Customer Support, and we’ll help resolve the issue promptly.